Telephone Incident

Telephone Incident This service includes phone and fax consultation only and is designed for those customers who need occasional support and applies to all software listed in the agreement. An incident may include several calls and is not considered “closed” until a resolution is reached or two weeks after the final contact from the customer.

Number of Incidents	Price	Price Per Incidents
1	$ 50	$ 50
5	$225	$ 45
10	$425	$ 42.50

 

 

 

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